Last updated: January 2024
AutoLenis ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We collect information that you provide directly to us, including:
With your consent, we obtain credit reports and credit scores from credit bureaus for pre-qualification purposes.
We automatically collect information about how you use our service, including IP address, browser type, pages visited, and time spent on pages.
We collect information about your vehicle preferences, search history, and shortlisted vehicles.
We use your information to:
We share limited information with dealers participating in your auction, including your vehicle preferences and pre-qualified budget range. We do not share your full credit report with dealers.
We share information with third-party service providers who perform services on our behalf, including credit bureaus, payment processors, insurance providers, and e-signature services.
If you choose to finance your vehicle through our partner lenders, we share necessary information to process your loan application.
We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.
If you were referred by an affiliate, we share limited information necessary to calculate and pay commissions.
We use soft credit inquiries for pre-qualification, which do not affect your credit score. If you proceed with financing, the lender will perform a hard credit inquiry, which may impact your credit score.
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.
We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your account and data at any time, subject to legal retention requirements.
You have the right to:
To exercise these rights, contact us at info@autolenis.com
We use cookies and similar tracking technologies to improve your experience, analyze usage, and serve personalized content. You can control cookies through your browser settings.
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Our service is not intended for individuals under 18 years of age. We do not knowingly collect information from children.
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and the right to opt out of the sale of personal information. We do not sell your personal information.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website.
For questions about this Privacy Policy or our data practices, contact us at:
AutoLenis Privacy Team
Email: info@autolenis.com
Phone: 1-800-AUTO-LENS